Hi again,

Let's Talk Design Beyond the Pixels.

I take a human-first approach to design. With over 2 years in AI and enterprise UX, I bring a structured yet nuanced lens to problem-solving.  "I instinctively think spatially before translating concepts to the screen."

My design philosophy emerged from an unexpected intersection: the world of fashion and the realm of user experience. In fashion, every stitch, fold, and silhouette tells a story of anticipation, balance, and function. These early lessons became the foundation of my approach to design—a methodology that goes far beyond pixels and screens.

With over two years of experience in AI and enterprise UX, I've cultivated a unique lens for problem-solving. I'm not just a designer; I'm a spatial thinker who instinctively maps out concepts before they ever touch a digital canvas. My work is a delicate dance between structure and nuance, always driven by a fundamental question: How can design truly serve human needs? My current fascination lies in understanding the intricate patterns of human behavior. Books like "Read People Like a Book" fuel my curiosity, helping me decode the unspoken narratives that inform great design. Whether I'm strategizing a behavioral design approach or reimagining user interactions, my goal remains the same—to create experiences that feel intuitive, meaningful, and deeply human.

Me as a designer

🧠

Spatial Thinker

My mind naturally maps out connections, creating intuitive flows and harmonious layouts that feel effortlessly understood

🔍

Behavioral Design Strategist

Each design decision is a carefully crafted invitation, nudging users toward more meaningful engagement

💡

Human-Centered Thinker

Empathy is my primary design tool. Every pixel, every interaction is a conversation with the user

Industries Served

CyberSecurity Insurance

Data Engineering

E-Learning

Fashion

Experience

Product Designer, Secondsight.ai

Oct 2024 - Present / Bloomington, IN

As a User Experience Designer at SecondSight, the focus has been on crafting meaningful experiences through innovative design. A significant highlight was leading the development of a scalable design system tailored for enterprise AI solutions. This initiative not only streamlined our design processes but also improved collaboration among various teams by 30%. Engaging directly with users through research helped pinpoint pain points in their experiences. This insight led to intuitive interface designs that boosted user engagement by an impressive 40%. Working closely with stakeholders ensured everyone was aligned on our product vision, which ultimately reduced project delivery times by 20%. The passion for creating enjoyable technology experiences drives the work every day.

Enterprise Data Platform

UX Architecture

Design Systems

Product Designer, EXL

Aug 2021 - May 2022 / New Delhi, India

At EXL, I led user-centric product design, enhancing customer and employee experiences. I secured a $10M investment by acquiring TenSpot, expanding EXL’s portfolio. Spearheading a global marketing revamp, I implemented A/B-tested UI strategies, increasing customer engagement by 45%. To improve workplace connections, I designed Virtual Coffee Break Rooms and Interest Matching, boosting employee retention and productivity by 25%. Championing Rapid Prototyping, I leveraged insights from 5,000+ surveys to refine designs, driving a 30% rise in employee engagement and fostering collaboration.

Employee Experience Design

Iterative Design

B2B Product

Product Designer, MagTapp Technologies

Dec 2020 - Aug 2021 / Mumbai, India

As Founding Product Designer at MagTapp, I shaped the UX strategy, driving engagement and product growth. I led the design and launch of the MagTapp Multilingual Visual Dictionary, boosting downloads by 500,000+ in a month. I developed a structured design system that increased course completion rates by 35% and cut support requests by 20%. Collaborating across teams, I refined designs through user feedback and analytics, ensuring alignment with the company’s vision. Additionally, I designed the app’s information architecture, creating an intuitive word meaning and image database to build a scalable learning ecosystem.

E-Learning Platform Design

Product Roadmap Development

End to End Product

Education

Masters in Human Computer Interaction, Indiana University, Bloomington

Aug 2022 - May 2024

Masters in Design, National Institute of Fashion Technology, India

Aug 2015 - May 2017

Bachelors in Home Economics, University of Delhi

Aug 2011 - May 2014

Designed by Divya Pandey